Jotpic
Support
Quick answers first. If something is still not working, write to [email protected] or call 888-260-1481 and tell us your macOS version and what you were doing.
Getting started
Where is the app? I do not see a window.
Jotpic lives in the menu bar at the top right of the screen, as a small pencil icon. It has no Dock icon. Drag an image onto the pencil, or click it and choose Open Image or Paste from Clipboard.
The icon is missing from the menu bar.
On a crowded menu bar, macOS hides icons that do not fit, especially next to the notch. Quit a few other menu bar apps, or open Jotpic again from Launchpad or the Applications folder.
How do I open a screenshot quickly?
Copy the screenshot to the clipboard (hold Control while taking it), then choose Paste from Clipboard in the Jotpic menu. You can also drag the screenshot thumbnail or file straight onto the menu bar icon.
Editing
How do I change or remove something I drew?
Pick the arrow tool (V), click the item, then drag to move it or press Delete to remove it. The eraser (E) removes whole items as you sweep over them. Command-Z undoes any step.
How do I edit text I already placed?
Double-click the text with the arrow tool, or click it with the text tool. Change the font, size or color in the toolbar while the text is selected.
How do I pick an exact color?
Click the color swatch to open the system color panel with the wheel, sliders, hex code and opacity. The small round button next to it opens a quick palette.
Keyboard shortcuts
V select · B brush · A arrow · L line · R rectangle · O oval · T text · E eraser. Hold Shift for squares, circles and 45° lines. Command-S saves, Command-C copies the result.
Saving
How do I make the file smaller?
In the save dialog choose JPEG, lower the Quality slider and pick a smaller Size. PNG keeps full quality; PDF keeps text and shapes sharp at any zoom.
How do I start Jotpic automatically?
Click the menu bar icon and tick Launch at Login. You can turn it off the same way, or in System Settings → General → Login Items.
Purchases
Jotpic is a one-time purchase on the Mac App Store, with no subscription. Refunds are handled by Apple at reportaproblem.apple.com.